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Driving cross-regional culture change across geographically dispersed middle management teams


The client

R&D executive leader at a top 10 pharma company.

Services delivered

Insocius performance™


Organisational culture,
culture change,
behaviour change,
change management,
leadership development,


Meaningfully address gaps in management ‘soft-skills’ across a geographically dispersed R&D function to enable sustained culture change.

The solution


Insocius built a comprehensive training curriculum for managers focused on specific behaviours that needed to transform to allow a wider culture shift.

  • Data-driven: using data from employee and leader questionnaires and focus groups, defined and targeted specific behaviours for improvement to address barriers to achieving the desired culture.
  • Bespoke training curriculum: developed soft skills ‘university’, a virtual training curriculum for people managers to build capabilities in; fostering collaboration, active listening, empowering teams and inclusiveness.
  • Sustained activity for behavioural change: comprising of six training sessions over four months for each manager, dedicated classes enabled trainers to build rapport and deliver more impactful transformation.
  • Modelling desired behaviour: best and bad practices were demonstrated and then role-played for each of the targeted behaviours to model and embed best practices.

The results

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Employee survey demonstrated employees recognised that leaders were ‘walking the talk’ by actively changing their behaviours
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Anecdotal evidence provided by executive leadership team of managers employing desired soft skills in real-life interactions

Delivering impact with agility and pace

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