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Building global, cross-functional franchise alignment


The client

Head of global franchise

Services delivered

Insocius performance™


team performance,
leadership alignment,
franchise alignment,
workshop facilitation


Lack of alignment between franchise objectives and core and cross-functional teams. This led to lack of trust, alignment and vocal dissent.

The solution


A two-step programme to allow issues to be discussed in a structured environment and then co-develop solutions.

  • Workshop facilitation: closed working session with the core team to air concerns and co-develop offsite objectives and design.
  • Team offsite: developed and delivered a three-day offsite that built team understanding and trust through the use of a recognised team system diagnostic profiling tool.
  • Team charter: initiated development of team charter to align the cross-functional team around the franchise vision, mission and culture.
  • Leadership alignment: aligned priorities, objectives and actions across the extended leadership team.
  • Resourcing: prioritised resource allocation across the franchise.

The results

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Positive feedback from core team about discussion and input to offsite
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Positive feedback from cross functional leads on improved alignment, trust building and candid discussion during offsite

Delivering impact with agility and pace

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