Background
The client
R&D executive leader at a top 10 pharma company.
Services delivered
Insocius transformation™
Insocius performance™
Keywords
Organisational culture,
culture change,
behaviour change,
change management,
leadership development,
R&D
Challenge
Meaningfully address gaps in management ‘soft-skills’ across a geographically dispersed R&D function to enable sustained culture change.
The solution
Insocius built a comprehensive training curriculum for managers focused on specific behaviours that needed to transform to allow a wider culture shift.
- Data-driven: using data from employee and leader questionnaires and focus groups, defined and targeted specific behaviours for improvement to address barriers to achieving the desired culture.
- Bespoke training curriculum: developed soft skills ‘university’, a virtual training curriculum for people managers to build capabilities in; fostering collaboration, active listening, empowering teams and inclusiveness.
- Sustained activity for behavioural change: comprising of six training sessions over four months for each manager, dedicated classes enabled trainers to build rapport and deliver more impactful transformation.
- Modelling desired behaviour: best and bad practices were demonstrated and then role-played for each of the targeted behaviours to model and embed best practices.
The results
Employee survey demonstrated employees recognised that leaders were ‘walking the talk’ by actively changing their behaviours
Anecdotal evidence provided by executive leadership team of managers employing desired soft skills in real-life interactions
Delivering impact with agility and pace
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